Today, we’re excited to share the latest updates to Fuel iX Copilots, delivering enhancements that will make your organization more efficient, secure, and innovative.

Introducing official copilots: Standardizing AI excellence across your enterprise

The crown jewel of this release is official copilots – a game-changing feature that brings enterprise-wide AI sharing to life. Now, you can create and distribute AI copilots that embody your organization's expertise and work precisely as needed. These official copilots ensure consistency and quality across your entire business under your careful oversight and control.

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Enterprise leaders can now build and distribute officially approved copilots that work exactly the way your business needs them to. Think of it as creating a playbook of your company's best practices and expertise but in AI form. When your sales team in Boston uses the same AI copilot as your team in London, you know they're both following the same processes, getting consistent answers, and working with up-to-date information.

This means better quality control, fewer mistakes, and the ability to scale your company's knowledge instantly across all locations – all while maintaining control over how AI is used in your organization.

Beyond official copilots, users can create community copilots to share knowledge within specific teams, or they can create private copilots for individual use. While official copilots ensure enterprise-wide standards, these additional levels give employees the flexibility to innovate and customize their AI workflows while staying within your organization's AI governance controls.

This multi-level approach unlocks the perfect balance between standardization and personalization – leaders can roll out company-wide AI best practices through official copilots. At the same time, teams and individuals retain the freedom to create specialized copilots for their unique needs.

Fuel iX Copilots releases conversational RAG for real-time document intelligence

Next is conversational Retrieval-Augmented Generation (RAG) — a method for retrieving and referencing specific information from your documents before generating responses. According to Forrester’s Guide To Retrieval-Augmented Generation, using RAG is becoming increasingly common as 10% of enterprise clients across major industries have moved RAG into production.

Using RAG significantly reduces AI hallucinations and yields more accurate AI responses, improving outcomes for business-critical operations. There's a profound peace of mind knowing every digital conversation is grounded in verified information. By serving as a single source of truth, RAG enhances customer trust, boosts employee productivity, and enables more intelligent automation through AI agents.

Furthermore, RAG's expansion into multilingual support, computer vision, and multimodal applications opens up new possibilities for businesses to leverage AI in increasingly sophisticated ways. The applications are limitless, from HR to sales, from technical support to executive decision-making.

For example, an HR copilot can have instant access to all company policies and procedures or a sales copilot can have up-to-date product catalogs and pricing information. Picture a technical support copilot that can immediately reference and apply your product documentation to solve customer issues.

These are not futuristic concepts—they're real, implementable solutions available now through our RAG-enabled copilots.

Fuel iX’s conversational RAG feature is a powerful new addition to our platform. It allows your team to upload documents in seconds and instantly engage in meaningful discussions about their content immediately without the need for IT support.

It can process files in batches, allowing it to digest a vast amount of information quickly and efficiently. Conversational RAG streamlines the process from hours to minutes, easily handling an extensive library of documents.

Fuel iX Copilots now offers an additional layer of security and privacy

27% of organizations are banning GenAI use, which is counterproductive if your goal is to increase productivity in your organization.

Fuel iX takes a radically different approach: We democratize AI and make it safe and secure so that organizations trust its outputs. Building on the foundational guardrails inherent in the top-performing LLMs, we've introduced powerful new security layers to Fuel iX Copilots. These sophisticated scanning tools work silently in real-time, providing protection without disrupting the user experience. As employees interact with copilots, these scanners automatically:

• Block potentially harmful content, including hate-based content and discriminatory language, ensuring all AI interactions remain professional and constructive.
• Automatically detect and redact Personally Identifiable Information (PII) in real-time across all copilot interactions, fostering compliance with data protection regulations like GDPR and HIPAA.
• Guard your organization's interests through customizable filters that keep communications within acceptable boundaries and protect competitive information.

These advanced security features operate seamlessly in the background, requiring only initial configuration. Together, they create a comprehensive shield that protects your company's reputation, ensures compliance, and maintains the integrity of all AI interactions. It's enterprise-grade security that works invisibly but effectively – giving you the confidence to deploy AI across your organization while maintaining complete control over content and communications.

The business impact of Fuel iX Copilots is clear:

Every enhancement to Fuel iX Copilots supports our vision to democratize GenAI use and ensure flexibility, control, and trust in its use. Organizations that use these transformative tools are finding new ways of working and boosting their productivity, such as:

• Reducing document analysis time by up to 80%
• Ensuring compliance with privacy regulations
• Scaling domain expertise across your organization
• Improving decision-making with instant access to document insights
• Protecting your organization from content-related risks

Getting started with Fuel iX Copilots

These advanced features are now available to all Fuel iX Copilots users, bringing the power of generative AI to every corner of your enterprise. Our platform is designed to democratize GenAI, making it accessible and beneficial for employees across all departments and technical levels.

Contact us today to learn how Fuel iX Copilots can benefit your organization.